Contact us
A question about our flights, a group booking or a special request? Write to us and we'll get back to you within 24 to 48 hours.
Send us a message
Book now
Our team answers 7 days a week, 8:30am to 6:30pm, and until 6pm on Sundays.
- Landline
- 0262 24 78 17
- info@airlagon.re
- Opening hours
- 8h30 - 18h30, 7j/7 (18h le dimanche)
Groups, corporate events and works councils
Air Lagon welcomes groups, company outings and works councils. Capacity rests on nine daily slots, spread from morning to late afternoon at the site of Les Colimaçons. A group therefore splits across several slots, sometimes over two days depending on numbers and weather. The meeting point stays shared, near Kélonia, which simplifies logistics for companions. People not flying can wait on the landing area, beside the lagoon, and watch the arrivals. A group request is made by email or phone, with numbers and intended dates. The team at Saint-Leu proposes a split across the schedule. Group rates are discussed case by case. No grid is published, since numbers and season change the logistics at the Les Colimaçons departure. The team at Air Lagon confirms in writing. The Maïdo needs separate planning, the approach walk limiting group size.
Getting there and meeting point
The meeting point sits at the north entrance of Saint-Leu, near Kélonia, on the coast road. Parking there is free and untimed. Lines 30, 31, 37 and 42 of the Kar'ouest network serve the nearest stop. Arrive fifteen minutes before the agreed time: that margin is used to check weight, confirm the package and answer any last questions. A shuttle drives the group to the strip of Les Colimaçons, at 800 metres, in about ten minutes on the mountain road. Passengers on the Vol du Maïdo climb higher, to the rampart overlooking the cirque of Mafate. Landing happens beside the lagoon, a few hundred metres from the departure point. The return to Kélonia is handled by the team. Allow one hour to two and a half hours on site depending on the package.
How to reach us
Four channels reach the team at Air Lagon. The phone stays the most direct, open from half past eight in the morning to half past six in the evening, and until six on Sundays. WhatsApp suits written exchanges and confirmation photos. Email serves detailed requests, notably for groups. The form on this page lands in the same inbox, at Saint-Leu. Replies go out the same day outside flying slots. To book a precise slot, the online platform shows live availability and confirms immediately. It stays the fastest route once the date is settled, including for a departure from the Maïdo. The Saint-Leu number appears in the page footer. Full contact details are repeated on this page, with the Kélonia address and the opening hours. The team at Air Lagon answers in French and in English. The meeting point stays the same whatever the package, from Les Colimaçons to the Maïdo.
Weather decides the flight
Weather decides the flight, never the schedule. No launch happens from Les Colimaçons if the pilot has any doubt about the conditions of the moment. Wind, cloud cover and visibility over the lagoon of Saint-Leu are assessed before every rotation. A flight cancelled for that reason is rescheduled free of charge, on a date that suits the passenger. No amount is withheld. The dry season, May to November, sees the fewest postponements. The austral summer counts more, especially late in the day on the heights of the Maïdo. A call the day before gives the trend, without replacing the meeting near Kélonia. The final call is made on the strip of Les Colimaçons. The instructor alone judges the conditions at the moment of launch. The team at Air Lagon calls ahead when a flight is postponed. The lagoon of Saint-Leu reads poorly once cloud drops onto the Mascarins.
What to include in a message
A message is worth loading with a few details from the outset. The number of participants shapes the split across the slots at Les Colimaçons. The dates under consideration allow real availability to be checked. Each passenger's weight determines the package, the school Air Lagon flying from 20 to 120 kilos. The package wanted, from the Vol Découverte to the Vol du Maïdo, guides the choice of launch site. Do mention any medical constraint, a pregnancy or a recent operation. These details avoid a round trip and allow a firm answer the same day, from the Saint-Leu office near Kélonia. The form on this page, email and WhatsApp all land in the same place. The phone stays open from half past eight in the morning to half past six in the evening, and until six on Sundays. A group enquiry is best sent by email, with numbers and dates.